Last Mile Delivery Drivers And Package Handlers Work Safer And Effortlessly

Eliminate The Biggest Safety Risk with Active Random Loading

The GHE Solution enhances safety by introducing a new loading method for delivery vehicles called Active Random Loading. This method allows pre-loaders to load packages in any order without depending on numbered segments or sticker systems. Active Random Loading allows pre-loaders to place heavy packages on the bottom layer of the delivery vehicle and lighter packages on top. This eliminates the biggest safety risk to pre-loaders and drivers, which is caused by heavy packages on the top layer shifting during transit. By eliminating manual sorting and reducing errors associated with heavy lifting, Active Random Loading not only enhances worker safety but also streamlines the pre-loading process.

Stop Wasting Time, Start Delivering Smarter

Stop wasting time on tedious and repetitive tasks. Pre-loaders shouldn't spend valuable minutes sorting packages into exact segments. Drivers shouldn't have to search packages through cluttered vans or struggle to find delivery addresses.

The innovative GHE solution enables pre-loaders to load packages randomly, eliminating the need for manual sorting. For drivers, the GHE solution significantly reduces the time wasted searching for packages and addresses by providing smart, location-aware alerts. Packages are quickly identified at the correct stop, making every delivery safer, less complicated, and more accurate.

Eliminate Time Waste Across Your Last-Mile Workflow

By eliminating the time wasted in pre-loading and package delivery, your team can load vehicles for delivery in fewer steps, deliver packages more accurately, and complete more stops per shift. Our solution helps loaders and drivers deliver the correct package to the right door the first time, removing guesswork and unnecessary backtracking.

The Space-Segment Pre-loading Method and Delivery Operations Waste Drivers’ Time and Also Pose Safety Risks

Safety Hazards

Now, heavy packages must be loaded onto the top shelf of the delivery vehicle in order and then frequently reorganized. These tasks not only waste workers’ time and physical energy but also pose significant safety risks, including sprains, strains, and other injuries among pre-loaders and drivers. Such injuries contribute to tens of thousands of workplace accidents each year.

Time-Consuming

Last-mile delivery companies can't make as many customer deliveries as they should because their drivers spend too much time searching for packages and door numbers rather than delivering packages.

Now, the heavy packages need to be lifted to the top layer shelves of the vehicle, and they must be frequently organized on the top layer. These operations not only waste workers’ time and energy but are also the biggest safety hazards that cause various injuries, such as sprains and strains, to pre-loaders and drivers, resulting in tens of thousands of safety accidents every year.

A study we conducted, involving more than 200 on-site tests of last-mile delivery operations, found that during pre-load at delivery stations, 70% of the time is wasted on orderly, segmented package placement. More than 50 percent of a driver's time is spent searching for packages and door numbers in express and last-mile delivery.

Lost Time, Lost Profit

Most delivery time is wasted on two activities: searching for packages inside the van and locating customer addresses. During the day, drivers spend extra time searching for the correct packages. At night, they spend additional time searching for drop-off destinations, especially in mountainous areas, which reduces the effective work time to below 20 percent.

Because last-mile delivery accounts for nearly half of e-commerce logistics costs, wasting drivers’ time with the current method leads to safety risks and smaller profit margins.

How Heart Yang Came up With the Idea for the GHE Solution

After tech entrepreneur Heart Yang emigrated from China to the United States under a special visa for aliens with extraordinary ability, he worked as a delivery driver and sorter to gain a deeper understanding of the American logistics industry. In his home country, Yang conducted pioneering work in the Internet of Things (IoT) and worked as a consultant in logistics and express delivery technology for 15 years.

As a seasonal support driver (SSD) and a sorter for a major parcel company, Yang found himself three times more productive than regular drivers. His higher productivity stemmed in large part from his photographic memory that enabled him to spend less time on:

Pre-load

Pre-loading packages into the corresponding segments in order

Place

Placing packages into their designated containers

Search

Searching for packages and delivery confirmation stickers

Locate

Using navigation to locate delivery addresses

Look

Finding the correct delivery doors

Return

Making fewer return trips to the same delivery location or neighborhood.

Knowing that most people don’t have photographic memories, Yang realized that technology would have to assist drivers in finding a package and door’s location. The GHE solution he devised enables quick location finding with its combination of IoT devices and cloud-based artificial intelligence (AI.)

Last Mile Delivery Industry Status

Ordered Loading

Place the package into the corresponding segment according to the numbers on the sticker. If there are already packages in that segment, it is necessary to reposition the existing packages so that this new package can be inserted into the correct order.

Look Around for the Location of the Delivery Confirmation Sticker

Although the sticker confirmation process takes only a few seconds, it must be repeated for every single package. When all of those seconds are added up over the work shift, the amount of time wasted on searching for packages is astounding.

Improper Delivery Confirmation Stickers Are Often the Root Cause of Package Searching

Yang’s experience as a driver also led him to conclude that misapplied and improper Delivery Confirmation Stickers - termed “mis-sticking” - are one of the main reasons workers wastes time searching for the correct delivery item.

The Overlooked Industry Problem of Delivery Confirmation Stickers

In Yang’s view, the extent of the problem with sticker mis-sticking in the delivery industry was greater than most companies realized. He concluded that:

* The combined rate of package mis-sticking and mis-loadings affects more than 2% of all daily delivery shipments.

* Incidents of mis-sticking interfering with delivery occur more frequently than are reported to management.

Locate the House Number Plate and Make Out the Blurry Numbers

Existing house number plates often use small fonts and are typically printed in black. They are also frequently covered by flowers, trees, trash cans, or parked vehicles. At night, the numbers are challenging to see clearly. Sometimes drivers even have to push aside branches and turn on flashlights to see them. This not only increases the difficulty of their work but also wastes valuable delivery time, leaving drivers feeling anxious and stressed.

The Problem of Package Shifting

Yang also found another reason drivers waste time searching for packages: when a delivery driver makes a sharp turn or brakes suddenly, the packages often shift in the van’s load space. Remembering the original package location is no help if the items in the cargo bay have been thrown into disarray.

Yang realized that any solution to eliminate package searching must address both cargo-bay shifting and mis-sticking, while also providing a memory aid for locating packages within the van’s load space.

The GHE Solution

Eliminating the time spent on searching for packages speeds up delivery, reduces a driver’s mental and physical fatigue while making the work easier and safer.

Time to Find

> 30s

Traditional Solution

Delivery Confirmation Sticker

  • Searching Around Van
  • Scanning Sticker
  • Sticker Damage or Mislabeled Items
  • Time-consuming
  • Inefficient
  • Consumables
  • Paper Waste

Time to Locate

< 1s

GHE Smart Solution

Wireless Light Tag

  • Smart Tag
  • Audio and Visual Identification
  • Time-saving
  • Effortless
  • Efficient
  • Reusable
  • Paperless & Eco-friendly

Time to Find

> 30s

Traditional Solution

All kinds of personalized doorplate

  • Searching Around
  • Time Consuming
  • Inefficient
  • Consumables

Time to Find

< 1s

GHE Smart Solution

Smart House Number Plate

  • Visual identification
  • Time-saving
  • Certificate of the package to the destination
  • Humanized

Pre-Loader Actions

Classification

Traditional
Solution
GHE
Paradigm

Sorting packages on the assembly line

Scan the barcode on the packages and move into the vehicle

Scan the barcode on wireless light tags and binding to package

1 *

1 *

2 *

2~3s

10s

0

2~3s

10s

2s

Looking for a designated segment in the vehicle while carrying package

Require guesswork and judgment if the segment numbers are unclear

Lift heavy packages to the top shelves (lead to tens of thousands injures)

Frequently organize package in order (lead to so many injures)

Write big number on the package or re-stick the stickers

Retrieve the package for the vehicle at the end of the assembly line

Frequent viewing and operation of wearable computer

Frequent reconnect the Ring Scanner to wearable computer

Subsidy sticker if there is no sticker on the package

2 *

2 #

2 #

2 *

2 *

2 #

3 *

3

2

10s

20s

10s

10~30s

10s

> 60s

5s

> 120s

> 60s

0

0

0

0

0

0

0

0

0

Definition of classification numbers

1 = The action meet the first principles

2 = The action only is fighting against the law of entropy increase or convenient driver to retrieval packages

3 = The cation is caused by hardware or engineering

* = Means each package need this action

# = Means a part of packages need this action

Driver Actions

Classification

Traditional
Solution
GHE
Paradigm

Drive to destinations

Grab packages and move them to customers' doorstep

1 *

1 *

X

X

X

X

Recycle the wireless light tag

2 *

-

1s

Scan barcode & take a photo

Retrieval the package in the vehicle after each stop

Frequent viewing and operation of work phone

Organize the packages 3~8 times daily according to different areas

Removing & organize packages on the top shelf (causing a lot of damage)

Wasted trip because of packages are not loaded into vehicle

Multi round-trip because of wrong pasted stickers

Multi round-trip time caused by Service Division

Multi round-trip time caused by not finding the package in time

Write big numbers on all packages

Various difficult situations caused by lack of cell phone signal

Work phone can't scan the barcode, crashing and restarting

Repair damaged packages that were dropped from top shelves

Waste long time to retrieval the package with wrong big number

Waste long time to confirm which stickers is today's? (Multiple stickers package)

1 *

2 *

2 *

2 *

2 #

2

2

2

2

2 *

3

3

2

2

2

X

10~600s

10s

300~2000s/time

X

180~600s

Immeasurable

Immeasurable

Immeasurable

10s

Immeasurable

Immeasurable

30~60s

10~600s

> 30s

X

0

0

0

-

0

0

0

0

0

0

0

0

0

0

Definition of classification numbers

1 = The action meet the first principles

2 = The action only is fighting against the law of entropy increase or convenient driver to retrieval packages

3 = The cation is caused by hardware or engineering

* = Means each package need this action

# = Means a part of packages need this action

Wireless Light Tag

The GHE solution provides smart tags that make it possible for a driver to locate the correct package in a crowded cargo bay in one second.

Each package is equipped with a wireless light tag. The tags are applied at the last-mile delivery station so the driver can focus on the task of delivery.

Wearable Computer

Drivers carry a wearable computer that activates the tag for fast identification. The tags on the package required for a specific customer delivery will flash and beep so the driver can quickly grab the correct item instead of wasting time searching the vehicle.

Eliminating the time spent on searching for packages speeds up delivery, reduces a driver’s mental and physical fatigue, and also makes the work easier and safer.

Operation Process

The GHE Solution

simplest Process for preloaders

Step 1:

Scan the package barcode. Next, scan the wireless light tag and attach it to the corresponding package. The wearable computer will automatically upload the delivery information for each package linked to a wireless light tag.

Step 2:

Load the scanned packages into the vehicle. Wireless smart tags allow packages to be loaded in any order. Begin by placing the heaviest packages on the bottom layer, the lightest on top, and all others on the middle layer of the vehicle.

The GHE Solution

simplest Delivery Process for drivers

Step 1:

Drive to the delivery destination. When the van stops at the customer drop-off, the intelligence system detects the halt,all deliverable packages automatically light up. This visual cue helps drivers avoid missed deliveries and unnecessary round-trips.

Step 2:

Directly grab the package to be delivered, deliver it to the customer's door, and take a photo. Return to the vehicle and start the next stop until all packages are delivered.

GHE Provides These Benefits

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About GHE

Slogan

User First, Workforce Safety, Simplest Process

Mission

Empower the supply chain workforce with breakthrough innovations that prioritize safety, simplify workflows, and put users first.

Vision

Pioneering safety-driven supply chain innovations that streamline workflows and elevate productivity.

GHE Insights

It’s challenging to locate target packages in loaded delivery vehicles. The typical delivery vehicle contains more than 300 packages. Keeping packages in order during the delivery drive takes a lot of extra steps. Performing these extra steps can be challenging work for pre-loaders and drivers. That is why delivering 300 or more packages per shift has become out of reach for most delivery drivers using the current delivery method. This is why the orderly loading method with passive packages has reached its bottleneck.

Workers have done their best.

Management and process optimization have reached their limit.

Technical teams have made various efforts to improve this, especially the path optimization algorithm, which has been the leading global technology for a long time.

Our Breakthrough Approach to Last-Mile Logistics

A physical constraint provides system stability. For example, Amazon Prime’s delivery model limits packages to totes. While this reduces the time needed to locate individual packages, it requires drivers to deliver one bag at a time. This results in multiple round trips and excessive handling of totes.

A segmented virtual constraint is an unstable system. In this model, used by companies like UPS and FedEx, drivers must spend additional time reorganizing packages, as they can easily shift out of order. However, this approach can reduce the number of round-trips.

Both models can waste up to 50% of a driver’s shift battling entropy increase, making the process increasingly complex and physically demanding.

GHE Solution Inc.’s breakthrough approach abandons the fight against entropy increase and embraces it. We convert traditional packages into smart packages using our global leading patented wireless light tags. When the driver arrives at the destination, the correct packages flash and beep, allowing for immediate grab it, no searching required, regardless of placement or order. Even when packages are randomly loaded, delivery remains safe and accurate.

GHE’s basic ideas are:

No longer resisting the fundamental law that packages will become disordered in transit, that is, last-mile delivery should not fight against the entropy increase principle.

There is no need to find ways to challenge the boundaries of human vision, brainpower, and physical strength.

You can find it without spending any time; this is the key idea of the GHE solution.

For Pre-Loaders:

The simplest form of random loading without the need for thinking, searching, or organizing packages.

For Drivers:

Drive to the destination, grab the packages directly, and deliver without the need for thinking, searching, or organizing packages.

Contact Us

Through more than 200 on-site tests and analyses, it was found that most of the time wasted in pre-loading is caused by the constraints of orderly loading. In last-mile delivery, most of the time is lost searching for packages and locating customer doors. Several experienced pre-loaders Yang knows need to start work at 3 a.m. and continue until 10 a.m. Meanwhile, veteran drivers with over 20 years of experience deliver up to 200 packages a day in mountainous areas, working an average of 11.5 to 12.5 hours daily. By adopting random loading and eliminating the need to search for packages and doors, workers can achieve a better work-life balance while maintaining safe and comfortable working conditions.

Boost Driver Productivity with the GHE Solution

Third-party logistics and parcel express companies that adopt the GHE solution, increase their package carrying and handling capacity to see lower per-mile operating costs and higher profits.

Our GHE solution makes it possible for the same driver to deliver more packages. This is because they will no longer waste time searching for packages and doors or checking the delivery confirmation sticker. GHE’s innovative routing technology reduces unnecessary round-trip deliveries during the work shift. Instead, your drivers will drop off the right packages the first time, leading to drivers making, on average, fewer delivery stops.

Get In Touch

If you want to stop wasting time on your last-mile deliveries and empower your drivers with more innovative tools and safer methods, contact us to learn more about how the GHE solution can help enhance your supply chain operations.