Improper Delivery Confirmation Stickers Often The Root Cause For Package Searching

Yang’s experience as a driver led him to conclude that misapplied and improper Delivery Confirmation Stickers - termed mis-sticking - were one of the main reasons that workers wasted time searching for the right delivery item.

• During his time as an SSD Yang found two to three incorrectly applied Sticker almost every day in each van he drove.
• On one occasion he even found 80 percent of the Sticker were misapplied across all package shipments in the van.
• On another occasion he found one package had 12 Sticker on it, indicating to him that other drivers had tried and failed 12 times to make a delivery.
• Even worse, on another occasion, the worker at the last-mile delivery station had loaded the wrong packages for customer distribution into a van.

The Overlooked Industry Problem of Delivery Confirmation Sticker

In Yang’s view the extent of the problem with Sticker mis-sticking in the delivery industry was bigger than most companies realized. He concluded that:

• The combined rate of package mis-sticking and mis-loadings occurs in more than 2 percent of all daily delivery shipments.
• Incidents of mis-sticking interfering with delivery occurs more frequently than reported to management.
• Approximately 10 percent of packages have two stickers on them, resulting in driver confusion such that the item can’t be delivered on the first attempt.

In cases of misapplied Sticker even a photographic memory won’t help with package identification. So any technology solution had to take into account mis-sticking.

Locate The House Number Plate and Make Out the Blurry Numbers

Locate The House Number Plate and Make Out the Blurry Numbers
Existing house number plates often have small fonts and are mainly black. They are also often covered by flowers, trees，and even trash cans and vehicles. At night, it is extremely difficult to see the numbers clearly. Sometimes drivers even have to push aside branches and turn on flashlights to make out the numbers. This not only increases the difficulty of their work, but it also wastes valuable delivery time as well makes the drivers anxious and worried.

The Problem of Package Shifting

Yang also saw another reason that drivers wasted time on package searching. When the delivery driver has to make a sharp turn or brake suddenly, the packages often shift in the van’s load space. Having a memory of the original package location won’t be of any use if the items in the cargo bay become disarrayed.

Yang realized that any solution to eliminate package searching has to take into account cargo-bay shifting as well as mis-sticking while at the same time providing a memory aid for the package whereabouts in a van’s load space.